Frequently Asked Questions

Where do you ship to?

We currently ship to customers within India. If your country is not listed at checkout, please contact us for assistance at support@urbansessentials.com.

How long does shipping take?

Shipping times vary based on your location and the product ordered. Estimated delivery timeline is 5-7 business days.

My item arrived damaged or defective. What should I do?

We’re sorry for the inconvenience! If you receive a damaged or defective product, please contact us at support@urbansessentials.com with your order number, video and photos of the item, and we’ll make it right.

Feedback!

If you have any feedback or your concerns are not listed, please let us know by writing at support@urbansessentials.com